Last update Jan. 30, 2025
How to protect myself?
To enhance security and privacy on Box, users should follow these practices.
- Enable two-factor authentication for added security
- Regularly review account permissions and access logs
- Be cautious while sharing files and invitations with others
- Use strong, unique passwords and change them periodically
How can I delete my data?
Box allows users to delete their accounts, which removes associated data.
- Navigate to Account Settings and select 'Delete Account'
- All files and metadata will be permanently deleted
- Deletion is typically finalized within 60 days
Historical privacy concerns
Box has faced criticisms related to data handling and privacy practices.
- Security vulnerabilities regarding unauthorized access in mid-2010s
- Concerns raised over compliance with GDPR and data sovereignty
- Past incidents involving unauthorized access to user files
What data are collected?
Box collects various types of data through user interactions and file uploads.
- User account information including email address and password
- Files and folders uploaded by users, including metadata
- Usage data such as login times and frequency of access
How are my data used?
Box uses your data primarily for service functionality and improvement.
- To provide cloud storage and file sharing services
- For product improvement and feature development
- To comply with legal obligations and respond to requests
What happens when I sign up?
Upon signing up, Box creates an account linked to your email and collects necessary information.
- You provide your email address and create a password
- Box can collect additional profile information during setup
- Access permissions for files may be requested
How does AI personalize my experience?
AI technologies help tailor the user experience and improve usability.
- AI-driven suggestions for file organization and tagging
- Intelligent search functionalities that understand context
- Machine learning adapts to user behaviors for better predictions
Is my data used to train AI models?
Box claims they do not use personal data to train AI models without user consent.
- Data utilized for AI training is anonymized and aggregated
- Users can opt-out of any potential data utilization for AI
- Features utilizing AI operate on principles of user privacy
Does this service use AI?
Box employs AI for features like advanced search and content recommendation.
- AI enhances search capabilities within stored files
- Uses machine learning for automating document organization
- AI assists in predicting user behavior for a personalized experience
How does this service handle government data requests?
Box retains the right to comply with lawful requests while protecting user privacy.
- Will notify users about government requests, subject to legal obligations
- Limit data provided to only what is legally required
- Transparency reports published regarding data requests
How is my data protected from breaches?
Box utilizes multiple layers of security to guard against data breaches.
- Network security protocols to prevent unauthorized access
- Vulnerability management to address potential threats
- User access controls and audit logs to monitor activities
What security standards does this service use?
Box implements a comprehensive security framework to protect user data.
- Data encryption both in transit and at rest
- Regular security audits and compliance certifications
- Support for two-factor authentication for accounts