Last update Jan. 30, 2025
How to protect myself?
To enhance your privacy and security while using Calm, consider the following tips.
- Use a strong, unique password for your Calm account
- Regularly check and update privacy settings in the app
- Limit integration with third-party apps to protect data
- Be cautious of sharing sensitive information through the app
How can I delete my data?
Calm allows users to delete their accounts and associated data through the app settings or by contacting support.
- Go to Account Settings and select 'Delete Account'
- All data will be erased within a specified time frame
- Users can contact support for manual data deletion requests
Historical privacy concerns
There have been limited privacy concerns regarding Calm, primarily about data handling and third-party integrations.
- In 2021, concerns were raised about data-sharing practices with third-party analytics
- No major breaches or incidents reported publicly but vigilance is maintained
- Users encouraged to review privacy settings regularly
What data are collected?
Calm collects information to provide and enhance its services including personal and usage data.
- Email address and account information upon sign-up
- Usage data including session duration and app features accessed
- Device information and technical data such as IP address
How are my data used?
Calm uses collected data for service improvement, user experience optimization, and communication.
- Personalizes meditation and wellness recommendations
- Communicates updates and promotional offers via email
- Analyzes usage patterns to enhance app features
What happens when I sign up?
Upon signing up, Calm collects your personal email and initiates your personalized experience.
- Email address is required to create an account
- Users are encouraged to complete their profile to enhance personalization
- First-time users may receive onboarding tips and recommendations
How does AI personalize my experience?
Calm uses AI to tailor recommendations that resonate with user preferences and behaviors.
- Dynamic content tailored to meditation history and user habits
- User feedback and interaction history guide recommendations
- Personalized reminders and suggestions for meditation practices
Is my data used to train AI models?
Calm may use anonymized user data to help refine its AI systems but does not use personal data without consent.
- Aggregated and anonymized data is collected for model training
- Calm does not track individual users for AI training purposes
- Focus on preserving user privacy while enhancing AI capabilities
Does this service use AI?
Calm employs AI technologies to analyze user behavior and personalize experiences.
- AI algorithms used to recommend specific meditations based on user preferences
- Learning from user interactions to improve content delivery
- Utilized for enhancing voice and sound experiences within the app
How does this service handle government data requests?
Calm complies with lawful requests for data but is committed to protecting user privacy.
- Notifies users if their data is requested by authorities in most cases
- Only shares data if legally compelled or necessary to protect rights
- Transparency in how government requests are handled is a priority
How is my data protected from breaches?
Calm takes precautionary measures to safeguard against data breaches.
- Access to user data is restricted to authorized personnel only
- Multi-factor authentication for account access recommended
- In case of data incidents, users will be notified promptly
What security standards does this service use?
Calm employs security measures to protect user data and strengthen application security.
- Uses encryption for data transmission and storage
- Regular security audits and updates implemented
- Adheres to industry standards to ensure data integrity