https://www.disneyplus.com
Last update Jan. 27, 2025

  How to protect myself?

Users can enhance their privacy and security while using Disney+ with these tips.
  • Use strong passwords and enable two-factor authentication
  • Limit data sharing through privacy settings
  • Regularly review and clear viewing history
  • Manage account access and active devices

  What data are collected?

Disney+ collects personal and behavioral data to enhance the user experience.
  • Personal information such as name, email, and payment details
  • Viewing history and content preferences
  • Device and connection data
  • Location information and app usage analytics

  How are my data used?

Disney+ uses collected data to personalize content recommendations and improve service functionality.
  • Providing personalized content suggestions
  • Targeted advertising based on viewing habits
  • Enhancing streaming quality through analytics
  • Ensuring compliance with legal and regulatory obligations

  What happens when I sign up?

Signing up for Disney+ requires users to provide personal details and payment information.
  • Users must provide a valid email and payment method
  • Viewing history begins tracking immediately
  • Personalized recommendations are generated based on watch history
  • Users can manage their profiles and parental controls

  How can I delete my data?

Users can request the deletion of their Disney+ account and associated data through account settings.
  • Go to Account Settings > Delete Account
  • Request data deletion through Disney support
  • Some data may be retained for regulatory compliance

  Historical privacy concerns

Disney+ has faced concerns over tracking user behavior and targeted ads.
  • Reports on extensive data collection practices
  • Criticism over sharing data with advertising partners
  • Enhancements made to privacy policy disclosures

  How does AI personalize my experience?

Disney+ AI customizes recommendations and enhances the user experience based on preferences.
  • Personalized watchlists based on favorite genres
  • Curated suggestions based on viewing history
  • Enhanced parental controls and profile-based personalization

  Is my data used to train AI models?

Disney+ uses anonymized data to train AI models for content suggestions and analytics.
  • Aggregated viewing data is analyzed to improve recommendations
  • Personal details are not used in AI training
  • Users cannot opt out of data collection for AI purposes

  Does this service use AI?

Disney+ utilizes AI to enhance streaming recommendations and improve content discovery.
  • AI-driven personalized content recommendations
  • Adaptive streaming quality optimization
  • Behavioral analytics for better user experiences

  What security standards does this service use?

Disney+ employs industry-standard security measures to protect user accounts and data.
  • End-to-end encryption for data transmission
  • Multi-factor authentication (MFA) for enhanced security
  • Regular security audits and monitoring
  • Compliance with GDPR and CCPA data regulations

  How does Disney+ handle government data requests?

Disney+ processes legal data requests in compliance with applicable laws and regulations.
  • Requests are reviewed by legal teams for compliance
  • Users are notified when permissible by law
  • Only necessary data is provided to authorities
  • Transparency reports are published annually

  How is my data protected from breaches?

Disney+ has safeguards in place to protect user data from breaches and unauthorized access.
  • Proactive security monitoring and threat detection
  • Frequent software updates to mitigate vulnerabilities
  • Strict access controls for sensitive information
  • Alerts and notifications for suspicious activity