Last update Jan. 27, 2025
How to protect myself?
Users can take several steps to enhance their security and privacy while using eBay.
- Enable two-step verification to protect account access
- Be cautious when sharing personal information with sellers
- Regularly review and update privacy settings
- Use secure payment methods such as PayPal
What data are collected?
eBay collects a variety of data to facilitate transactions and improve services.
- Personal details such as name, email, and address
- Transaction history and payment details
- Browsing behavior and search preferences
- Device and location data for fraud prevention
How are my data used?
eBay uses collected data to provide personalized shopping experiences and ensure transaction security.
- Data is used to customize search results and recommendations
- Used for fraud detection and customer support
- Shared with partners for advertising and promotions
- Transaction data is retained for compliance purposes
What happens when I sign up?
Signing up for eBay requires providing personal details and agreeing to its terms.
- Users must provide email, name, and contact information
- Account activity is tracked for security purposes
- Personalized recommendations based on browsing behavior
- Users can connect social accounts for login convenience
How can I delete my data?
Users can request deletion of their data through eBay account settings.
- Go to Account Settings > Close Account
- Request personal data deletion through customer support
- Data deletion may take up to 30 days to process
Historical privacy concerns
eBay has faced concerns regarding data breaches and the resale of customer data by third parties.
- 2014 data breach exposed sensitive user information
- Concerns over third-party seller access to buyer data
- Improved encryption and access controls implemented afterward
How does AI personalize my experience?
AI in eBay tailors recommendations and improves search results for better user experience.
- Smart suggestions based on past purchases
- Automatic alerts for price drops and deals
- Enhanced search functionality with AI-powered filters
Is my data used to train AI models?
eBay may use anonymized and aggregated user data to train AI models and improve services.
- Aggregated data helps improve recommendation algorithms
- No personally identifiable data is used for AI training
- Users can adjust personalization preferences in account settings
Does this service use AI?
eBay utilizes AI to enhance search accuracy, fraud detection, and customer experiences.
- Personalized product recommendations
- AI-driven price suggestions based on market trends
- Automated fraud detection and risk assessment
What security standards does this service use?
eBay applies industry-standard security measures to protect user data and transactions.
- Data encryption for transactions and sensitive information
- Two-step verification for account access
- AI-driven fraud prevention tools
- Continuous monitoring of unusual activities
How does eBay handle government data requests?
eBay complies with legal obligations when handling government data requests.
- Requests are reviewed to ensure legal compliance
- Users are notified if legally permissible
- Transparency reports detail data request volumes
- Only essential data is provided to authorities
How is my data protected from breaches?
eBay takes proactive measures to prevent data breaches and ensure account security.
- Regular security audits and compliance checks
- Strict data access controls for employees
- Advanced fraud detection algorithms
- User alerts for suspicious activities