https://www.evernote.com
Last update Jan. 28, 2025

  How to protect myself?

Users can take proactive steps to enhance privacy and security on Evernote.
  • Enable two-step verification for additional security
  • Use strong passwords and change them regularly
  • Limit third-party integrations with your Evernote account
  • Review permissions granted to connected apps

  What data are collected?

Evernote collects personal data and user-generated content to provide note-taking and organizational features.
  • User-provided content such as notes, images, and attachments
  • Account information including email and password
  • Device data, IP address, and browser type
  • Usage statistics to improve services

  How are my data used?

Evernote uses collected data to provide, personalize, and improve the service.
  • To sync notes across devices
  • To provide search functionality with AI-based indexing
  • To analyze feature usage and improve services
  • To comply with legal requirements

  What happens when I sign up?

Signing up requires personal details and acceptance of data policies.
  • You need to provide an email and password
  • Your data will be synced across devices
  • Evernote may collect metadata from your interactions
  • Personalized recommendations may be enabled

  How can I delete my data?

Users can delete their Evernote account and request data deletion via support.
  • Deactivate account from the settings menu
  • Request permanent deletion via customer support
  • Export notes before deleting for backup purposes

  Historical privacy concerns

Evernote has faced privacy concerns due to past policy changes regarding data access.
  • 2016 policy changes allowed staff to access content, later revoked
  • Concerns about data residency and cloud storage security
  • Users have raised issues regarding third-party app integrations

  How does AI personalize my experience?

Evernote uses AI to suggest tags, related notes, and optimize search results.
  • Suggested tags based on note content
  • Smart search results with priority ranking
  • Personalized templates for improved workflow

  Is my data used to train AI models?

Evernote may use anonymized data to improve AI algorithms but does not sell user content.
  • Content is analyzed to improve AI-driven suggestions
  • Aggregated insights contribute to search performance
  • Users can opt out of some personalized features

  Does this service use AI?

Evernote uses AI to enhance search functionality and content recommendations.
  • Optical Character Recognition (OCR) for image search
  • Contextual recommendations based on note content
  • Smart categorization and tagging features

  What security standards does this service use?

Evernote applies encryption and authentication mechanisms to safeguard user data.
  • Data is encrypted in transit and at rest
  • Two-step verification is available for accounts
  • Regular security audits are conducted
  • Limited access controls for internal employees

  How does Evernote handle government data requests?

Evernote complies with valid legal requests and aims to protect user privacy where possible.
  • Government requests are reviewed for legal compliance
  • Users may be notified when permitted
  • Transparency reports provide an overview of requests

  How is my data protected from breaches?

Evernote implements strict security policies but has faced past vulnerabilities.
  • Advanced encryption is used to prevent unauthorized access
  • Security patches are regularly updated
  • User notifications are provided in case of breaches