https://www.trello.com
Last update Jan. 27, 2025

  How to protect myself?

Users can enhance their security on Trello by following best practices.
  • Enable two-factor authentication for added security
  • Regularly audit board privacy settings
  • Limit integrations with third-party apps
  • Use strong, unique passwords for Trello and Atlassian accounts

  What data are collected?

Trello collects personal and project-related data to provide collaboration and organizational tools.
  • User profile details (name, email, profile picture)
  • Boards, cards, and attachments created by users
  • Device and location data when accessing Trello
  • Usage patterns and analytics to improve services

  How are my data used?

Trello uses collected data to provide task management features and personalized experiences.
  • To facilitate project collaboration and task organization
  • To improve platform performance and security
  • Data may be used to suggest relevant templates and features
  • Integration with Atlassian services for enhanced productivity

  What happens when I sign up?

Signing up for Trello requires creating an Atlassian account and accepting privacy policies.
  • Users need to provide an email and create a password
  • Trello account is linked to Atlassian services
  • Data starts syncing across devices upon login
  • Users can customize board privacy settings

  How can I delete my data?

Users can delete their Trello data or entire account through Atlassian account settings.
  • Go to Atlassian account settings to delete the account
  • Manually delete boards and cards within Trello
  • Data deletion requests can be made to Trello support

  Historical privacy concerns

Trello has faced minor privacy concerns related to shared board visibility and public access settings.
  • Concerns over public board settings exposing sensitive data
  • Increased security settings introduced after feedback
  • Users are advised to regularly review board privacy settings

  How does AI personalize my experience?

AI in Trello provides smart insights and task recommendations based on usage patterns.
  • Personalized board suggestions based on user behavior
  • Smart labels and categorization for improved organization
  • AI-powered automation for recurring tasks

  Is my data used to train AI models?

Trello may use anonymized and aggregated data to enhance AI capabilities.
  • Aggregated data helps improve AI-driven recommendations
  • User content is not directly used for AI training
  • Users can control data sharing preferences in settings

  Does this service use AI?

Trello integrates AI to suggest actions and streamline task management.
  • Automated task recommendations based on past behavior
  • Smart checklists and automated board suggestions
  • AI-driven reminders for overdue tasks

  What security standards does this service use?

Trello employs various security measures to protect user data from unauthorized access.
  • Data encryption both in transit and at rest
  • Two-factor authentication (2FA) support
  • Regular vulnerability testing and security patches
  • Access controls to prevent unauthorized changes

  How does Trello handle government data requests?

Trello complies with government data requests in accordance with Atlassian's legal policies.
  • Requests are reviewed to ensure compliance with legal requirements
  • Users are notified when permitted by law
  • Trello publishes transparency reports periodically
  • Data is provided only when legally required

  How is my data protected from breaches?

Trello has security measures in place to detect and prevent data breaches.
  • Continuous monitoring for suspicious activities
  • Regular penetration testing to identify vulnerabilities
  • Prompt response to security incidents
  • Option to review access logs for suspicious activity